1. HOW WE COLLECT AND USE INFORMATION
We collect the following types of information:
Information about Schools: We ask for certain information when a School administrator registers a School with Lightbox Learning Inc., or if the administrator corresponds with us online, including a name, school name, school district, school email address and/or account name and password, phone number, message content, and information relating to the School's information systems. We may also retain information provided by a School if the School sends us a message, posts content to our website or through our Service, or responds to emails or surveys. Once a School begins using the Lightbox Learning Inc. Service, we will collect content and information provided by the School through the School's use of the Service and we will keep records of activities related to the Service. We use this information to operate, maintain, and provide to the features and functionality of the Service, to analyze and improve our Service offerings and functionality, and to communicate with our Schools and website visitors.
Student Data: Through the course of providing its Service to a School, Lightbox Learning Inc. does not have access to personally identifiable information about students ("Student Data"). Lightbox Learning Inc. does not receive Student Data from the School, and never collects data with the Student directly.
Information collected through technology: Like most websites and online services, we automatically collect certain types of usage information when you visit our Services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, file information and similar technology (collectively, "tracking technologies"). For example, we collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, mobile device, and other such information. We also collect information about the way you use our Service, for example, the pages visited, the links clicked, whether the Service is accessed from multiple devices, and other usage actions taken on the Service. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service.
Cookies and related technology allow us to provide you with a better user experience. For example, we may use the data collected through cookies to: (a) remember information so that a user will not have to re-enter it during subsequent visits; (b) provide custom, personalized content and information; (c) to provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, and usage on our website and our Service; (e) diagnose or fix technology problems; (f) help users efficiently access information after signing in, and (g) otherwise to plan for and enhance our Service.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it.
Third Party Tracking: We do not permit third party advertising networks to collect information about your use of our website and Service over time and across websites for the purpose of serving targeted advertising and we will never use Student Data for targeted advertising.
Student privacy is very important to us. Student Data is not collected, and usage data is used only for usage reporting at the direction of the School.
2. HOW WE SHARE YOUR INFORMATION
Lightbox Learning Inc. only shares information in a few limited circumstances, described below. We do not rent or sell information for marketing purposes and we will never share or sell Data with third parties for marketing purposes.
Who we may share information with:
We share information within the Service as needed to perform the Service and/or at the direction of the School. For example, Usage Data, will be shared between and among authorized School users such as teachers and School administrators. This sharing will depend on the settings and functionality selected by the School.
We may share usage information with our trusted third party service providers who perform technology services on our behalf (e.g. web hosting and analytics services), but strictly for the purpose of carrying out their work for us. Contractors and service providers who may have access to Usage Data in the course of performing their services are subject to confidentiality and data security requirements.
We may share information in an aggregated and/or anonymous form that does not reasonably identify an individual or School. For example, we may use and share aggregate or anonymized data to study and improve our Service, user functionality, and product offerings.
In the event of a change of control: If we sell, divest or transfer our business, we will not transfer personal information of our customers unless the new owner intends to maintain and provide the Service as a going concern, and provided that the new owner has agreed to data privacy standards no less stringent than our own. In such case we will provide you with notice and an opportunity to opt-out of the transfer of Usage Data.
We store our data in the United States and we take strong measures to keep data safe and secure.
3. HOW WE STORE AND PROTECT YOUR INFORMATION
Storage and processing: Any information collected through the Service is stored and processed in the United States. If you use our Service outside of the United States, you consent to have your data transferred to the United States.
Keeping information safe: Lightbox Learning Inc. maintains strict administrative, technical, and physical procedures to protect information stored in our servers, which are located in the United States. Access to information is limited (through user/password credentials and two factor authentication) to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files.
Incident plan for security breach: In the event that Usage or Customer Data is accessed or obtained by an unauthorized individual, Lightbox Learning Inc. shall provide notification to the Customer within a reasonable amount of time of the incident, and not exceeding forty-eight (48) hours. The Lightbox Learning Inc. Security Breach Incident Plan is available by request by contacting us at firstname.lastname@example.org. No Student Data is collected by Lightbox Learning Inc., so in the event of a security breach, no Student Data could be compromised.
4. YOUR CHOICES ABOUT YOUR INFORMATION
Account information and settings: Schools may update account information and modify Services by signing into the administrator account. Schools and other website visitors can opt-out of receiving promotional email from us by clicking on the “unsubscribe” feature at the bottom of each email. Sorry, you cannot unsubscribe from Service-related messaging.
If you have any questions about reviewing or modifying account information, contact us directly by visiting our Help Center.
Access to Student Data: No Student Data is provided or collected by Lightbox Learning Inc.
How long we keep Usage Statistics: Following termination or deactivation of a School account, Lightbox Learning Inc. may retain profile information and content for a commercially reasonable time for backup, archival, or audit purposes. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. If you have any questions about data retention or deletion, please contact us by visiting our Help Center.
We do not collect any information from students.
5. CHILDREN'S PRIVACY
Lightbox Learning Inc. does not knowingly collect any information from students or children. Because Lightbox Learning Inc. collects and uses non-student specific Usage Data at the direction of and under the control of a School, Lightbox Learning Inc. relies on each School to provide appropriate notice to parents of the School's use of third party service providers such as Lightbox Learning Inc., and for the Schools to provide consent, if necessary, and authorization for Lightbox Learning Inc. to collect Usage Data, as permitted by the Children's Online Privacy Protection Act (COPPA), Student Online Personal Protection Act (SOPPA), and applicable state laws which relate to the collection of Student Data. Please contact us at email@example.com if you have any questions or concerns about our policies.
6. LINKS TO OTHER WEB SITES AND SERVICES
We are not responsible for the practices employed by websites, applications or services linked to or from our Service. We recommend that the School review the privacy policies of other applications before authorizing a third party to access data through the Service.
7. HOW TO CONTACT US
If a Student contacts Lightbox Learning Inc. with a question about our Service, we will collect personal information from that Student only as necessary to respond to the Student's request and direct the Student to contact the Student's School, and we will then delete or anonymize the personal data of the Student after providing our response.