Return Policy

Return Policy

 

We understand that you may wish to return a book for any number of reasons  (damage, incorrect book, missing item). Returning a book is not a problem. We accept any return shipped to us within 60 days of the purchase date. Please call us toll-free at 1-866-649-3445 to arrange to return your book.

 

Please send the return to:

 

AV2 Books

ATTN: RETURNS DEPT.

Bang Printing Warehouse

217 Etak Drive

Brainerd MN 56401

 

Please include a short note that includes your order number and explaining the reason for your return.

 

Once we receive your return, we will promptly issue a refund to the account with which you placed the order. 

 

We do ask that you please understand that shipping fees will not be reimbursed. Our return policy does allow for a refund for the item cost. Please note that if you are returning new books, they must be unused in order to receive a refund.

  

If it is more than 60 days beyond your purchase date, or if you feel that we’ve made an error with your purchase that would warrant us covering return shipping costs, please contact us prior to returning the item by submitting a request below.

 

 

I’m Not Satisfied With My Order

 

We are very sorry to hear that your order is not as expected and are happy to help!

 

We understand that each issue is unique and appreciate any details you can share with us about your experience.

 

Please submit a request or call us at 1-866-649-3445 and we will resolve your issue right away!

 

Please contact us within 60 business days of your purchase if there is a problem with your order. We are not able to issue refunds or send replacements if it has been more than 60 business days since the purchase.

 

 

Cancel My Order

 

Well, if you really want to make us sad...Kidding. We understand. 

 

Please submit a request right away, and we’ll do everything we can to cancel the order before it ships. 

  

In the event that we cannot cancel the order in time, please remember we do accept returns.